Customer Loyalty Manager

INNOTECH VIETNAM’S MOBILITY SERVICE OFFERINGS

Instantly end inventory headaches and eliminate inventory write-offs

CUSTOMER LOYALTY MANAGER

Customer is the most valuable property CLM is about tools help company to build the loyalty of customer

LOYALTY APP

The Mail After Purchase (MAP), CLM secret weapon, is the most efficient way to get your customers to write reviews about your products and site.

P.O.S + HARDWARE

Inventory Control Software Made Easy Instantly end inventory headaches and eliminate inventory write-offs.

WHY CLM

Customer is the most valuable property CLM is about tools help company to build the loyalty of customer:

  • Loyalty Policy (basic and advance)
  • Communication Tool (SMS, Email marketing), Notification (Mobile App)
  • Enable Payment online (Payment Gateway) goes with Mobile App
  • Flexible Data extraction in order to Personal marketing
  • Cashback strategy goes with Loyalty Policy
  • NPS (net promoter score) analyze goes with Mobile App
  • Social network integration goes with Mobile App

MAIN FUNCTION OF THE CLM ENTERPRISE VERSION

CLM MANAGER

Loyalty Policy Management
Member Management
Card Management
Schedule
CheckPoint
SMS
Email MKT
Push Notification
Content Management system
Voucher / Coupon service
Flexible Data Extraction

CLM CLIENT

Input CLM transaction
Query CLM Info
Redeem

CLM API (PARTNER LINK, CLM MOBILE/WEB)

CONNECTION/CLM client

CLM MOBILE APP

Login
Register
Home Member Info (Qrcode, Rank ,..vv)
Update Profile
Promotion News
Transaction History
Voucher
Redeem
Redemption History
Find Outlet
Booking
Help & FAQ
Setting

CLM WEB PORTAL

Login - Member Info
Update Profile
News Display
Transaction History
Redemption History
Activate Card

LOYALTY APP

The Mail After Purchase (MAP), CLM secret weapon, is the most efficient way to get your customers to write reviews about your products and site.

AUTOMATIC & SMART

Our smart logic personalizes in real-time based on device to give you the highest conversion rates in the industry.

MOBILE FIRST

Our requests are mobile friendly for all email clients, so it's easy for customers to submit reviews, photos, Q&A, and other content, no matter where they are or what they're doing.

ALWAYS UPSELLING

Upsells in the review request email increase lifetime value and loyalty.

COMPLETELY CUSTOM

The look, text and logic of the request email are totally customizable, so you have complete control.

IN MAIL REVIEW TECHNOLOGY

Our easy, frictionless submission process means 9x more customers write and submit reviews.